Key to our approach to supporting children and young people in Wolverhampton is a commitment to early support through a range of evidence based interventions. Early Support is a collaborative approach not a service and should not be confused with the Council's Family Help Offer. Early Support and our Think Family approach go hand-in-hand.

Thresholds of Need and Support in Wolverhampton

This sets out the role and processes around universal support which is known as Early Support, Family Help and support from specialist services. It also gives indications of the level of need that can be managed by each level of support.

The Threshold Document encourages conversations between practitioners both within their agency, amongst colleagues in Teams Around the Family (TAF), and with colleagues from agencies offering different levels of support.

Anyone who is unsure of how best to manage the risks and support for a family should phone the Multi-Agency Safeguarding Hub (MASH) on 01902 555392

Eclipse 

Eclipse is the online Early Support tool which enables the creation of a whole family plan to be recorded with the family's consent.

Access to Eclipse is available to external agencies, dependent upon role.  Please ask your manager to complete the Eclipse New User Access Form and return as detailed within the document. If you experience any difficulties using Eclipse, please email SCS@wolverhampton.gov.uk  or call 01902 558000 and select option 2.