Thresholds to Need and Support in Wolverhampton

Discussions between practitioners in agencies about the levels of support required by children, young people and their families are informed by Wolverhampton Safeguarding Children Board's 'Thresholds of Need and Support in Wolverhampton' document.

This sets out the role and processes around universal support, single-agency Early Help, multi-agency Early Help, and support from specialist services. It also gives indications of the level of need that can be managed by each level of support.

The Thresholds document encourages conversations between practitioners both within their agency, amongst colleagues in Teams Around the Family (TAF), and with colleagues from agencies offering different levels of support.

Anyone who is unsure of how best to manage the risks and support for a family should phone the Multi-Agency Safeguarding Hub (MASH) on  01902 555392.

Click on the following links to download large copies of the Thresholds Windscreen (page 7 in the revised Threshold documents) and the Supporting Families Pathway (page 25 in the revised Thresholds document)


Principles - The following are guiding principles around consent:

  • Always gain informed consent unless doing so places a child at risk of significant harm or further risk of significant harm
  • Respect the wishes of those who do not give consent, except where safety may be at risk or when it is inappropriate to seek their agreement
  • If consent is not given, record why you believe safety may be at risk, or why it was inappropriate to seek consent

Informed consent - is meaningless unless it is clear, unambiguous, informed, specific, freely given and can be evidenced. Therefore all workers need to be open and honest about:

  • why we want to share information
  • the type of information we wish to share
  • how we would share it
  • who we intend sharing it with



In order to streamline the referral process for safeguarding and Early Help triage at the MASH front door, we now use an online MARF.

If you have any technical issues using the online MARF:

(a) where there is an immediate safeguarding risk phone the MASH on 01902 555392 to report your safeguarding concerns and let the MASH know the details of your technical issues

(b) where there isn't an immediate safeguarding risk phone the MASH on 01902 555392 to inform them of your technical issues and get advice on how to submit your concerns.


Copyright © 2015 Wolverhampton Safeguarding

Website Design by Make it Seen Media