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Multi Agency Safeguarding Hubs (MASH)

What is the MASH?

The Multi-Agency Safeguarding Hub (MASH) is the single point of contact for all safeguarding and early intervention concerns/requests for support regarding children and young people and the single point of contact for triaging and assessing all safeguarding concerns regarding adults in Wolverhampton. It brings together expert safeguarding professionals from services that have contact with children, young people, adults and families, making the best possible use of their combined knowledge and information to keep people safe from harm.


Adult Safeguarding

Safeguarding duties apply to adults with care and support needs who are experiencing or at risk of abuse or neglect, and because of their care and support needs are unable to protect themselves from the abuse or neglect. 

The aims of adult safeguarding is to:

  • Prevent harm and reduce the risk of abuse or neglect
  • Stop abuse or neglect wherever possible
  • Safeguard adults in a way that supports them in making choices and having control about how they want to live

If you are concerned that an adult with care and support needs is experiencing or at risk of abuse or neglect, you can telephone 01902 551990 or complete a Safeguarding Concern Notification Form (SA1) or email AIA@wolverhampton.gov.uk

All fields will need to be completed as we may need to get in touch with you for further details. It is not advisable to make an anonymous report using this form.

If you are a family member, friend, neighbour or carer you can always contact MASH on 01902 551199 for advice and information. 

 All safeguarding concerns are considered by managers, if appropriate they will be uploaded to the secure Guardian system where MASH will triage and determine which agencies need to be contacted. 

 If you are concerned for an adult or child out of hours, telephone the Emergency Duty Team on 01902 552999 or in an emergency call 999.

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