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Bullying

Information given to us is sometimes shared with other people, such as the Police or health professionals.  This only happens if they need to have this information to help keep someone safe.

If you tell us you are worried about someone being abused, you may not always be told all of the details of what action is taken.  This is because the council has a duty to keep information about people safe.

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DBS checks

It is extremely important that any concerns regarding inappropriate behaviour by someone in a Position of Trust in relation to an adult with care and support needs must be acted upon in order to protect the adult(s) from harm.

Examples of people who might be in a Position of Trust are:

  • employees or volunteers who deliver direct care or support
  • managers of the above staff 
  • trustees board members or senior managers of services or organisations that work with adults with care and support needs

Organisations working with adults with care and support needs should have in place clear policies in line with the West Midlands Regional Policies and Procedures: WM Adult Position of Trust Framework: a framework and process for responding to allegations and concerns against people working with adults with care and support needs which acan 

“An allegation may relate to a person who works with adults with care and support needs who has:

  • Behaved in a way that has harmed, or may have harmed, an adult with care and support needs;
  • Possibly committed a criminal offence against, or related to, an adult with care and support needs, or
  • Behaved towards an adult with care and support needs in a way that indicates they may pose a risk of harm to them.

The organisation's Safeguarding Lead must be informed as soon as possible and the appropriate actions taken. All safeguarding concerns must be referred to the MASH at This email address is being protected from spambots. You need JavaScript enabled to view it.

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Who should I talk to if i have concerns?

The Deprivation of Liberty Safeguards provide additional protection for adults living in care homes or hospitals who do not have the capacity to make decisions in respect of their care, treatment, and/or accomodation.

The Deprivation of Liberty Safeguards (DoLS) were introduced into the Mental Capacity Act 2005 by the Mental Health Act 2007 and have been in force since April 2009.

The City of Wolverhampton Council are the designated Supervisory Body for DoLS referrals for all persons with ordinary residence in the Wolverhampton area.

Deprivation of Liberty Safeguards (DoLS) provide additional protection for adults living in care homes or in hospitals who do not have the capacity to make decisions for themselves about their care or treatment, but do not fall under the remit of the Mental Health Act or the Court of Protection.

There is a legal requirement under DoLS for the Managing Authority (the care home or hospital) to apply to the Supervisory Body (City of Wolverhampton Council) for a person to be assessed where they believe that they need to be deprived of their liberty to prevent them from harm.

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MULTI-AGENCY TRAINING

West Midlands Regional multi-agency policy and procedures and practice guidance

Wolverhampton's Safeguarding Adults Board has adopted the West Midlands Multi-agency Policy and Procedures for the Protection of Adults with Care and Support Needs.

 

West Midlands Regional Policies and Procedures for the Protection of Adults with Care and Support Needs

All of the West Midlands Regional Policies and Procedures are hosted on the Safeguarding Warwickshire website on behalf of all the West Midlands Safeguarding Adults Boards. This includes:

  • Main Regional Policy and Procedures document;
  • The best Practice Guidance on Self-Neglect; and
  • The Guidance on Safeguarding Adult Reviews.

You can find them all at:

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Multi-Faith Safeguarding Hub

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National Statutory Guidance

Statutory Guidance on Female Genital Mutilation

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National Good Practice Resources

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Adult Multi-Agency Safeguarding Hub goes live

Recognising adult abuse and neglect

All organisations that work with people in Wolverhampton are committed to preventing the abuse of adults. If you suspect someone is being abused, call us on 01902 551199If immediate action is needed phone 999

"Adult safeguarding" is working with adults with care and support needs to keep them safe from abuse or neglect. It is an important part of what many public services do, and a key responsibility of local authorities.

Safeguarding is aimed at people with care and support needs who may be in vulnerable circumstances and at risk of abuse or neglect. In these cases, local services must work together to spot those at risk and take steps to protect them.

What is Safeguarding? What is abuse?

Safeguarding means protecting an adult's right to live in safety, free from abuse and neglect. It is about people and organisations working together to prevent and stop both the risks and experience of abuse or neglect, while at the same time making sure that the adult's wellbeing is promoted including, where appropriate, having regard to their views, wishes, feelings and beliefs in deciding on any action.

Abuse is when someone does or says something which harms someone and makes them upset and scared. It is always unacceptable: everyone has a right to be treated with dignity and respect. No-one has the right to abuse anyone else.

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Extremism

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Getting extra help

If you don't feel safe, find someone you trust to talk to about how you are feeling, or use one of the contact numbers below.

1. Talk to someone you trust - a friend, a relative, a carer, or the person in charge of your care (whether the care is being provided to you at home or in a hospital or a residential care home).

2. Phone  01902 551199 -  and tell the operator you don't feel safe. this is the Council's  safeguarding helpline.

3. Police - phone 999 in an emergency or phone 101 if you don't feel safe but are not in immediate danger

4. Phone Action on Elder Abuse national helpline 0800 0699 784

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Early Help

There are a number of different types of abuse including:

  • When someone physically hurts you or treats you badly

  • When someone does things, or says things that upset you or makes you feel frightened

  • When someone makes you do things that you do not want to do

  • When someone fails to provide adequate care that you need in order to live safely

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Domestic Abuse and the Covid-19 pandemic

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Wolverhampton Safeguarding Adults Board Annual Report 2015 – 2016

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Serious Cases (DHRs & SARs)

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Information sharing

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Getting extra help

Recognising adult abuse and neglect

All organisations that work with people in Wolverhampton are committed to preventing the abuse of adults. If you suspect someone is being abused, call us on 01902 551199. If immediate action is needed phone 999

"Adult safeguarding" is working with adults with care and support needs to keep them safe from abuse or neglect. It is an important part of what many public services do, and a key responsibility of local authorities.

Safeguarding is aimed at people with care and support needs who may be in vulnerable circumstances and at risk of abuse or neglect. In these cases, local services must work together to spot those at risk and take steps to protect them.

What is Safeguarding? What is abuse?

Safeguarding means protecting an adult's right to live in safety, free from abuse and neglect. It is about people and organisations working together to prevent and stop both the risks and experience of abuse or neglect, while at the same time making sure that the adult's wellbeing is promoted including, where appropriate, having regard to their views, wishes, feelings and beliefs in deciding on any action.

Abuse is when someone does or says something which harms someone and makes them upset and scared. It is always unacceptable: everyone has a right to be treated with dignity and respect. No-one has the right to abuse anyone else.

Abuse can be:

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Ofsted guidance for Local Authority social care 'Whistleblowers'

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Safe Network Standards

Information regarding extremism can be found on the Safer Wolverhampton Partnership website.

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Safer Recruitment

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Sexual Violence

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Multi-agency safeguarding training courses Sept - Dec 2016

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Summary of Safeguarding Adults Board meeting – June 2016

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