Terms and conditions – Wolverhampton Safeguarding Together


Terms and Conditions of booking training

Attending training is an essential part of continuing development in your role in safeguarding children and young people and adults. Wolverhampton Safeguarding Together value the participation of everyone in a range of training opportunities and the contribution this makes to multi-agency working. In order to get the most out of a training event we ask that you consider your responsibility regarding attending and assisting in evaluating the training. Our training events are an opportunity to learn, develop and share good practice, it is not the place to raise professional frustrations. Please refer to the WST Escalation Policy (Resolution of Professional Disagreements in Safeguarding Work) if you have concerns you need to raise

In order to attend Multi-Agency training you must have a basic awareness of Safeguarding. This can be accessed within your own organisation or if they are not able to provide this can be accessed via our E Learning offer. You should have discussed and agreed with you line manager/supervisor/volunteer coordinator attendance on the training. Roles/responsibilities must fit the description given in the target audience for you to be approved for a place on this course. We may ask for evidence of attendance on basic awareness training or any other pre-requisites.

In placing a booking for this course, you are confirming that your attendance on the course at the date and time that you have selected has been authorised by your line manager/supervisor/volunteer coordinator and they are aware of the cancellation policy.

You are required to attend at the time indicated in the booking confirmation. Late arrival may result in you been turned away from the course. You are required to complete the whole of the training, failure to do so will result in a printable certificate not been issued


Certificates and Evaluations

Wolverhampton Safeguarding Together will strive to continuously improve and develop any training provided. This will be inline with national and local updates and learning from CPSR, SAR and DHR. It is also important that WST can take on board feedback from those who participate in training and the impact the training has on their practice.

Immediately Following attendance on a training course, you will be sent a survey to complete. Once this is completed and received you will be able to access a printable certificate of attendance. We will then send a further survey 3 months post course. WST will also send a survey to line managers/supervisors/Volunteer coordinator to ask for feedback on practice of delegates post training. In addition, members of the Learning and Improvement group will undertake telephone feedback with a sample of delegates who have attended training.


Fees and Cancellation

If your organisation is a partner of Wolverhampton Safeguarding Together i.e. Police, NHS, Education and voluntary sector organisations based in and / or delivering services in Wolverhampton, there is no charge for attending courses. For private sector organisations, for example Day Nurseries, Childminders, Residential providers, and organisations not based in the city, there will be a charge per attendee for each course. This is £50 per for a full day and £25 per part day.

A course applicant may send a suitable substitute in their place if they cannot attend a course they have booked. If you have a confirmed place and do not attend, your line manager will be notified and a charge of £30 will be made unless the place is cancelled at least 5 days prior to the course.


Privacy Policy and Data Protection

Privacy Policy 

Wolverhampton Safeguarding Together Partnership is committed to ensuring that your personal information is protected and never misused. 

Our privacy policy explains what personal information we collect, why we collect it, how we use it, the control you have over your personal information and the procedures we have in place to protect your personal information and to ensure it remains with us.

By sharing your information with us, and by continuing to use our websites and other forms of communication, you confirm that you have read and understood the terms of this privacy policy. We take responsibility for the personal information we collect about you, and we aim to be transparent about how we handle it, and give you control over it. 

In this privacy policy, when we refer to WST "us", "we" or "our", we mean the Wolverhampton Safeguarding Together partnership (WST)

If you have any questions, comments or concerns about any aspect of this privacy policy or how WST handles your information, please email This email address is being protected from spambots. You need JavaScript enabled to view it.


Privacy principles 

We have tried to make our Privacy policy as clear and as accessible as possible. To help, we have also summarised how we handle your personal information at WST in our privacy principles below. These principles demonstrate our commitment to protecting your privacy and handling your personal information in the right way and as you would expect it to be handled.

WST will:

  • Only ask for or collect the personal information we need to provide and improve the service, products and experiences our delegates/learners expect.
  • Give you control over the personal information we hold about you to ensure it is accurate and reflects your preferences.
  • Make sure your personal information is always secure and protected.
  • Are fair and transparent about how we use the personal information we hold.
  • Only ever use your personal information for the purpose that you trusted us to use it for.
  • Will never sell your personal information and only share it as outlined in our privacy policy or when you ask us to.
  • Respect your choices and will inform you if there are important changes that affect your personal information or how we use it.
  • Take responsibility for the personal information that we hold about you.

For Further information, please email:This email address is being protected from spambots. You need JavaScript enabled to view it. or telephone 01902 551369